Privacy Policy

This Privacy Policy ("Policy") describes how SAAY Global ("Company," "we," or "us") collects, uses, and discloses personal information when you use our online English lesson services ("Service"). By accessing or using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with any part of this Policy, then you may not access the Service.

1. Information We Collect

1.1 Personal Information: When you create an account or use our Service, we may collect personal information such as your name, email address, phone number, and payment details. We only collect personal information that is necessary for the provision of our Service.

1.2 Usage Information: We may automatically collect certain information about your use of the Service, including your IP address, browser type, device type, operating system, and usage patterns. This information is collected through cookies and similar technologies.

2. Use of Information

2.1 Provision of Service: We use the personal information collected to provide and improve our Service, including scheduling lessons, facilitating communication between teachers and students, and processing payments.

2.2 Communication: We may use your email address or phone number to send you important updates, notifications, and promotional materials related to our Service. You can opt out of receiving promotional communications at any time.

2.3 Analytics and Improvements: We may use usage information to analyze trends, monitor the effectiveness of our Service, and make improvements to enhance the user experience.

3. Disclosure of Information

3.1 Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and cloud hosting providers. These service providers are contractually obligated to protect your personal information and can only use it to perform specific tasks on our behalf.

3.2 Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests from public authorities (e.g., law enforcement agencies).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the acquiring entity as part of the transaction.

4. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory obligations. We will securely delete or anonymize personal information when it is no longer needed.

6. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our website. Your continued use of the Service after the posting of any changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us . We are committed to addressing any inquiries or concerns you may have.

Last updated: August 9, 2023

Please note that this Privacy Policy applies solely to the information collected through our Service and does not apply to any third-party websites or services that may be linked to or integrated with our Service. We encourage you to review the privacy policies of those third parties to understand how they collect, use, and disclose your information.

By using our Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Service.